Shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day. Deliveries may be made on weekends depending on the shipping carrier used.

Shipping rates and delivery estimate

All of the products on our website are delivered domestically with free shipping! Estimated delivery time is 5-7 business days within the United States.

Shipment to P.O. boxes or APO/FPO addresses

We do not currently ship to PO boxes or APO/FPO addressed. Sorry about that!

Shipment confirmation and order tracking

You will receive a shipment confirmation one day after placing your order. You will receive order tracking updates from Amazon.com, our fulfillment partner.

Damages

ThinkPsych LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team ([email protected]) directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Customs, duties, and taxes

ThinkPsych LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We do not currently offer international shipping, except for bulk orders. Please send an email to [email protected] for more information.