1 Year Limited Warranty

  1. Product Registration.
    ThinkPsych LLC (“ThinkPsych”) strongly encourages you to register your purchase online at www.thinkpsych.com/register. Failure to register your product will not diminish your warranty rights, but registering your purchase will allow ThinkPsych to provide quicker and more streamlined customer service.
     
  2. Who Can Seek Warranty Coverage.
    This warranty is extended by ThinkPsych to the original purchaser of products directly from www.thinkpsych.com or from an authorized retailer (e.g., Amazon.com, Walmart, etc.). This warranty does not transfer to secondary owners and does not apply to used products purchased from an unauthorized retailer or individual.

  3. What Products are Covered by the Warranty.
    This warranty applies to any physical product sold by ThinkPsych (“Product”). All digital products are subject to the 30 day satisfaction guarantee.

  4. Warranty Period. 
    The Warranty Period for the Product purchased from ThinkPsych.com or an authorized retailer is 365 days from the date of purchase. A replacement Product or part assumes the remaining warranty of the original Product.

  5. What is Covered.
    ThinkPsych warrants to the owner that if the Product is lost or damaged during the Warranty Period, ThinkPsych will replace, at no charge, the parts of the Product that were lost or damaged. If, in ThinkPsych’s sole discretion, the damaged or lost Product cannot be replaced, ThinkPsych will refund the full purchase price to the owner.

  6. What is Not Covered.
    This Warranty does not cover any problem that is caused by repeated or intentional destruction of the product. If a customer makes excessive warranty claims (e.g., more than 2 replacements for the same Product within the Warranty Period),  ThinkPsych may, in its sole discretion, either refund the original purchase price or reject the warranty claim.

    REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE EXCLUSIVE REMEDIES OF PURCHASER AND THE SOLE LIABILITY OF THINKPSYCH UNDER THIS WARRANTY. NO EMPLOYEE OR REPRESENTATIVE OF THINKPSYCH IS AUTHORIZED TO MAKE ANY ADDITIONAL WARRANTY OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE BINDING UPON THINKPSYCH. ACCORDINGLY, PURCHASER SHOULD NOT RELY UPON ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR REPRESENTATIVE OF THINKPSYCH. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL THINKPSYCH BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.

    Some states do not allow limits on warranties. In such states, the above limitations may not apply to you. Outside the U.S.A. other warranties may apply.

  7. How to File a Warranty Claim
    In the event that the Product needs repair or replacement, please fill out the form below (web address: www.thinkpsych.com/warranty) or send us a letter to Warranty Information, PO Box 662, Lumberton, NJ 08048. You will be asked to provide a date of purchase and proof of purchase for any product that has not been registered with ThinkPsych. Purchaser is responsible for the costs of any special shipping requests.

Initiate a Support or Warranty Claim